Shipping policy
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.
2. Shipping Time
Estimated delivery times vary depending on your location:
- Local Orders: 3–7 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors beyond our control.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location. We may also offer free shipping promotions from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your package in real time.
5. Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances such as weather or high demand periods.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.
7. Lost or Stolen Packages
We are not liable for lost or stolen packages confirmed as delivered by the shipping carrier. If you experience issues, please contact the carrier directly.
8. Customs & Duties
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
9. Contact Us
If you have any questions about your shipment, please contact us at:
Email: simpsonseth55@gmail.com